Papa Murphy’s Ranked #1 in the Restaurant Brands Consumers Love the Most
Nation’s Restaurant News lists the 2020 standout Consumer Picks before and after COVID-19
Nation’s Restaurant News crowned Papa Murphy’s as the top brand in the “True Loyalty” category for the second year in a row on their annual Consumer Picks list. Along with earning high marks for value and affordability, Papa Murphy’s was also named by the top-rated franchise publication as the number one brand in overall trust pre-pandemic. Post-pandemic, Papa Murphy’s also was rated the number one brand in sanitation.
Marketing research firm Datassential surveyed 16,000 consumers on its online platform to determine the Consumer Picks list for Nation’s Restaurant News. The survey reflects collected data since June 2020, and consumers ranked brands based on qualities like value, service, and ambiance, as well as how safe consumers felt after the pandemic took hold.
The fact that thousands of consumers chose Papa Murphy’s as the top brand for loyalty, trust, and sanitation is strong validation from our ever-growing following! Papa Murphy’s fans are truly passionate about the brand, and they love our fresh ingredients, our exceptional customer experience, and our commitment to bringing families together over fresh, delicious pizza. When the pandemic hit, Papa Murphy’s acted quickly to keep our customers, employees, and franchise owners safe – and we were rewarded with strong sales and continued support.
“We’re honored to be named as the top brand in loyalty, trust, and sanitation,” says Kim McBee, Senior Vice President of Customer Experience and Brand Marketing at Papa Murphy’s. “The fact this list came from real consumers is a testament to the strength of our brand, and our ability to connect with our customers in a real way. The true credit goes to our franchise owners, who cultivate relationships with their customers at the local level and create an experience that their customers want to return to, time and time again.”
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