What Kind of Training & Ongoing Support Do You Provide?

Industry-Leading Training Platform

Franchising with Papa Murphy’s means you’ll never be alone in business. After decades in business, Papa Murphy’s has developed one of the most comprehensive training and ongoing support platforms in the industry. In that time, we have helped countless entrepreneurs realize their dreams of owning a thriving Take ‘N’ Bake pizza franchise that becomes a dynamic part of their community.

Founded in 1981, Papa Murphy’s has made the path to ownership as simple as possible for new franchise owners. This starts with our low investment costs, making business ownership more accessible to entrepreneurs. Our executive team has worked significantly to simplify our business model, and the results have been phenomenal.

“From the very beginning, our job is to set up our franchise owners for success, which is why we work for them,” says Katie Kimbrell, Director of Growth & Acquisitions at Papa Murphy’s. “We have a very structured training program that includes print, e-learning and even virtual reality training modules, which is very fun. Although marketing and operations excellence play a huge role, they mean nothing if you cannot train your team to produce quality products and deliver an unmatched guest experience. This is why we are focused on helping our franchise owners build effective teams and teaching them the leadership skills we know they need to be successful.”

How We Help Our Franchise Owners Thrive in Business

Papa Murphy’s provides our franchise owners with all the resources they need to thrive in business. This is why we have put together a New Owner Training Program that will help them on their path as a new franchise owner.

This comprehensive program starts with four to five weeks of operations training, and finally, one week of Foundations Class training. Training includes everything from customer service, to how to prep the product, to learning how to work the POS system, to hiring and managing employees, to learning how to effectively market your store and more. By the end of this training course, you will be prepared with the skills you need to open your restaurant with confidence.

In addition to our initial New Owner Training, we offer ample operational support including:

• New Owner/Store Support – Our operations team is committed to helping franchise owners get started, and will dedicate in-person resources as needed for new store openings, ownership transfers or other special events.
• Franchise Business Consultant – Each store is assigned a district business consultant, who is designated as your first point of contact. Your district business consultant will help you thrive in business by conducting store visits and meetings, including an annual business review, dedicated to helping you reach your goals.
• Real-time Information – As a Papa Murphy’s franchise owner, you’ll have access to an intranet with valuable information and tools, as well as a weekly operations blast to help you prepare for upcoming events. Additionally, our Pulse Realtime application provides you with real-time data on store performance.

Finding the Perfect Location

We understand that many of our franchise owners are first-time entrepreneurs, and not real estate professionals who know the recipe for finding the perfect location of a new restaurant. Whether you’re buying an existing store or building a new one, Papa Murphy’s has experienced real estate, design and construction professionals ready to help you during this process.

Once you’ve secured the rights to a new location, our development team will help you through the entire process, including real estate education, broker selection, in-person review of potential sites, site plans and architectural drawings, construction screening and store construction.

If you’ve opted to purchase an existing store instead, the great thing is that the real estate is already there. First, check out our Buyer’s Checklist to ensure you review the lease and occupancy costs, as well as the overall profit and loss of the location. Next, reach out to our real estate manager for help, including how to work with landlords for rent negotiations, lease extensions, relocations or any general support related to store remodels as they arise.

Marketing Support

Papa Murphy’s is implementing innovative marketing strategies to connect with our guests, increase brand recognition, and continue our strategic growth with passionate entrepreneurs throughout the country.

Once onboard, all Papa Murphy’s franchise owners will have access to a dedicated and experienced marketing team designed to help them generate buzz, as well as attract and retain guests. Key areas of marketing support include:

• Digital Programs – Execution of marketing campaigns via social media, integrated with other platforms to drive guest traffic, such as email and text programs.
• Product Innovation – In an effort to help drive guest engagement and awareness, our marketing team will help you develop product strategies and promotions
• Brand Strategy and Creative Production – Continued development of the Papa Murphy’s brand, including marketing strategies and creative production such as television, radio, digital and print content.

“The future is bright for Papa Murphy’s,” says Shemar Pucel, Senior Director of Franchise Sales. “Not only is the pizza industry growing, but we are also seeing a need for people to connect. Whether it’s a home meal replacement or picking up a pre-prepped meal to prepare at home, we are a player in both segments. Our high-quality vegetables, butcher quality meats, and freshly grated mozzarella cheese can be used in a litany of ways, and not just for pizza.”

Interested in Experiencing the Papa Murphy’s Training Platform?

If you’re ready to become a franchise owner with Papa Murphy’s, our training platform is waiting for you. Click here to fill out our form and start a conversation with our franchise team about how we support you in business.